Please allow 5-10 business days ( Monday-Friday excluding holidays) for wig revamps.
Return Shipping for Wig Revamps:
At time of purchase you will be required to purchase shipping. This is your return shipping method. Therefore if you would like to overnight ( 1 day shipping) your wig back to you please purchase that shipping method. All units will be shipped via UPS and will require signature.
24 hour Rush Services are available at additional cost and must be booked at time of booking. If you are booking 24-hour rush service You must overnight ship your unit or send weeks in advance and choose overnight return shipping! WE ARE NOT responsible if you DO NOT SELECT the correct shipping methods.
Please answer all intake questions as accurately as possible and provide a picture of condition of your unit.
Please add all desired services at the time of purchase.
If you would like to add any service to your revamp services are to be paid via invoice. Invoices are to be paid within 24 hours. Failure to pay invoice within 24 hours may result in extended turn around time.
Please Note that all units are not repairable depending on the condition and quality of your unit/hair. If your hair is considered unrepairable or additional services are recommended you will be notified via contact method you’ve provided at booking Email or phone number.
Please ship unit to this address:
Vella B’s Extensions
4780 Ashford Dunwoody Road
Atlanta, GA 30338
Please make sure you insure your package for the total value of your unit and Retrieve a TRACKING NUMBER. *****WE ARE NOT RESPONSIBLE FOR ITEMS LOST WHILE IN TRANSIT ( Through the mail) *****
Please ship your unit(s) within 24 hours of booking this service. PLEASE email us your tracking number at email@example.com